VeloMed OS
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DISPATCH & LIVE TRACKING

One console. Every unit. Every second.

A 24/7 call-center dispatch console with live fleet visibility, SLA timers and road-based ETAs — so your team always knows where every ambulance, crew and case stands.

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Overview

Run intake, assignment and live response from a single dark-mode console built for multi-monitor dispatch rooms. Calls become incidents in seconds, the nearest available unit is ranked by real road distance, and every status change is timestamped against its SLA.

Capabilities
Live fleet map

5-second GPS from every unit, paramedic and doctor on shift, with status colors.

Incident queue with SLA timers

Code Red / Yellow / Routine, elapsed timers and pulses on breaches.

One-click assignment

Nearest available units ranked by road distance, broadcast to the field app.

Intake drawer

Caller, location, severity and symptoms captured fast and pushed to providers instantly.

Live ETA

Road-based, not straight-line — the facility and patient app watch the unit move.

Fleet KPIs

Utilization, average ETA, units available vs assigned, across every branch.

How it works
  1. 01
    Call logged
  2. 02
    System ranks nearest units
  3. 03
    One-click assign
  4. 04
    Crew accepts in the field
  5. 05
    Live status + location stream back
  6. 06
    Handoff & SLA close
Who it's for
Ambulance operatorsHealth clustersMinistry command centresMulti-branch emergency networks
Outcomes
Response visibility in real time against your SLA target
Defensible, timestamped SLA reporting
No blind spots across branches
What it connects to
Related services
A unit that isn't roadworthy never gets dispatched.
Vehicle credentials, defect intake and work-order tracking in one place — with expiry alerts that gate dispatch before a non-compliant unit ever leaves the bay.
Care wherever the patient is — physical, mobile or virtual.
Bookable physical, mobile and telehealth clinics across the regions you cover — with specialties, hours and live availability in one directory.
Care that travels to the patient — verified every visit.
Plan, route and prove recurring in-home nursing and caregiver visits across every branch — on the same nervous system that runs your fleet.

Ready to run this in production?

Talk to our team — we'll scope it against your fleet, branches and SLAs.

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